What We Offer

Apex Service Operations provides a high-performance "Operating System" for Southern California’s home service trades, bridging the gap between field grit and digital efficiency. We install a Lead Safety Net™ to ensure every missed call is caught by AI-driven automation, implement Workiz for streamlined dispatching and fleet transparency, and provide Fractional Sales Leadership to coach your technicians into high-converting advisors. By combining elite technology with professional sales coaching, we help HVAC, plumbing, electrical, and roofing shops in the OC and LA markets capture more leads, increase their average ticket size, and scale without the operational chaos.

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HVAC & Cooling

Catch $10k/mo in missed emergency calls

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Plumbing & Drain

Instant booking for leak detections.

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Electrical & Power

Automated scheduling for panel upgrades.

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Roofing & Exterior

High speed lead follow-up for storm damage.

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Driving Growth, Amplifying Impact

George Owens

Before working with Apex Service Operations, we were losing thousands every week in missed calls while our techs were out in the field. Johnny installed the 'Safety Net' system, and within 48 hours, we caught two emergency repipes that would have gone straight to voicemail. The system literally paid for itself in three days.

Kim Wexler

Johnny doesn't just give you software; he gives you a sales strategy. He coached our HVAC techs on how to present 'Good/Better/Best' options instead of just fixing parts. Our average ticket price has jumped by 22% in the last month alone. If you want your guys to actually close high-ticket installs, you need Apex.

James Cart

Most agencies just send you a bill and disappear. Apex Service Operations is in the trenches with us. Johnny's background as a pro athlete shows—he’s disciplined, he’s local to Southern California, and he actually understands the grit it takes to run a service business. He’s the first consultant we’ve ever had who actually moved the needle.